GOLDEN ARCHES & BEYOND: UNVEILING THE VAST POTENTIAL FOR QUICK-SERVICE RESTAURANTS (QSR) IN THE MIDDLE EAST
Macroeconomic, social and political megatrends shaping the future of the restaurant industry in the GCC
Importance of adapting QSR offerings to align with Middle Eastern cultural nuances and preferences
Success stories of global QSR chains that have effectively penetrated the Middle Eastern market, examining strategies that contributed to their success.
10:25– 10:45
STRATEGIC TECHNOLOGICAL SHIFTS: RESHAPING ECONOMIC FOUNDATIONS AND
ENHANCING OPERATIONAL EFFICIENCY IN THE RESTAURANT INDUSTRY
Diversifying GDP beyond energy dependence, emphasizing innovation as a key pillar
Discuss innovations and challenges in modern restaurant delivery logistics
The QSR landscape is evolving, in alignment with the regions mobile-first culture
10:45 – 11:30
PANEL DISCUSSION | NAVIGATING THE EVOLUTION OF RESTAURANT DELIVERY PLATFORMS,LOGISTICS, AND THE IMPACT OF GHOST KITCHENS
Explore how delivery platforms reshape dining experiences and restaurant operations
Discuss innovations and challenges in modern restaurant delivery logistics
Examine the influence of ghost kitchens on restaurant efficiency and virtual culinary brands
11:30 – 12:00
NETWORKING BREAK
12:00–12:20
RISE OF VIRTUAL RESTAURANTS AND CLOUD KITCHENS – IMPLICATIONS FOR TRADITIONAL
DINING
Unveiling Operational Models and Growth Trends in the Rise of Virtual Restaurants
Unveiling the Impact of Cloud Kitchens on Traditional Dining, Discussing Challenges and Opportunities for Restaurateurs and Consumers
Analysing the Impact of Virtual Restaurants and Cloud Kitchens on Changing Consumer Behaviour in Traditional Dining
12:20–12:25
AGENDA SPONSOR, VIDEO PRESENTATION
12:25 – 12:45
SMART SOLUTION FOR NETZERO ON FOOD INDUSTRY
12:45 – 13:30
PANEL DISCUSSION | EMBRACING MOBILE DINING: EXPLORING THE FUTURE TRENDS OF MOBILE ORDERING AND PAYMENT SYSTEMS IN SMART RESTAURANTS
Enhancing Customer Journeys with Mobile Ordering
Exploring the Impact of Mobile Payment Systems on Operations
Navigating Innovations Shaping Tomorrow's Mobile Dining Experience
13:30 – 14:15
PANEL DISCUSSION | PERSONALIZATION REVOLUTION: ELEVATING DINING EXPERIENCES
THROUGH CUSTOMIZATION
Exploring the Art of Crafting Personalized Culinary Experiences to Suit Individual Tastes and Preferences
Meeting Discerning Expectations by Offering Varied Menu Options and Thoughtful Dietary Accommodations
Leveraging Mobile Apps to Customize Restaurant Settings and Elevate the Overall Dining Experience
14:15– 15:15
NETWORKING LUNCHEON
15:15 – 16:00
PANEL DISCUSSION | AI-POWERED KITCHEN AUTOMATION - TRANSFORMING THE FUTURE
OF FOOD PREPARATION WITH ARTIFICIAL INTELLIGENCE AND ROBOTICS
Analyse how automation reduces the time required for food preparation reducing labour costs and increasing productivity
Robotics and AI contribute to a safer and more hygienic kitchen environment with features such as automated cleaning and monitoring
AI and robotics can contribute to more sustainable kitchen practices with energy efficiency and reduced food wastage
16:00 – 16:45
PANEL DISCUSSION | SMART TABLES - ENHANCING DINING EXPERIENCES WITH BUILT-IN
TOUCHSCREENS FOR ORDERING
Smart tables streamline the ordering process by integrating built-in touchscreens
Use of visuals, such as images and videos, on the touchscreen to showcase menu it
Integration between smart tables and kitchen systems, ensuring seamless communication for efficient order processing
16:45 – 17:00
CLOSING REMARKS BY THE CHAIRPERSON AND END OF SUMMIT